Privacy Statement for Kinetic ICT Solutions Ltd

Introduction:

At Kinetic ICT Solutions Ltd, we prioritize the privacy and security of our clients and website visitors. This detailed privacy statement is designed to transparently communicate our practices regarding the collection, usage, protection, and sharing of your personal data.

Data Collection and Use:

1. Information You Provide:

  • Contact information via contact forms for inquiries or service requests.

  • Subscription details for newsletters or updates.

  • Feedback and communication through email or other contact methods.

2. Automated Data Collection:

  • Website analytics data including, but not limited to, IP addresses, browser types, and visit behavior to improve website performance and user experience.

  • Cookies and similar technologies to enhance navigational efficiency and website functionality. Users have the option to control cookie settings through their browser.

3. Purpose of Data Use:

  • To deliver requested services and support.

  • For internal record keeping and billing.

  • To improve our products and services.

  • To send promotional emails about new products, special offers, or other information we think you may find interesting using the email address you have provided.

  • To contact you for market research purposes.

Data Protection and Security:

Kinetic ICT Solutions Ltd employs robust security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. We adhere to best practices in IT security, including regular software updates, secure data encryption, and restricted access to sensitive data.

Data Sharing and Disclosure:

Your personal data will not be sold, distributed, or leased to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Your Rights:

You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections of any incorrect or incomplete data.

  • Request the deletion of your personal data, subject to legal and operational considerations.

  • Object to or restrict the processing of your data.

  • Request the transfer of your data to another organization.

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section.

Children's Privacy:

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our files.

International Data Transfers:

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Compliance and Cooperation with Regulatory Authorities:

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes to This Privacy Policy:

Kinetic ICT Solutions Ltd reserves the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Information:

For any questions or concerns regarding this privacy policy or the handling of your personal data, please contact us at:

Email: enquiries@kinetic.uk
Address:

Kinetic ICT Solutions Ltd
Ransom Hall
Ransom Wood Business Park
Southwell Road West
Mansfield
NG21 0HJ

Effective Date:

This privacy policy is effective as of February 2024 and will remain in effect except with respect to any changes in its provisions in the future.